John Chapin's Bio

With more breadth of sales experience than virtually any other sales speaker or trainer, John Chapin is one of the top sales resources in the world.

As an award winning speaker, author, trainer, and coach, John has over 21 years of extensive sales, customer service, and management experience. In his 21 years, John has been a number one sales rep in three industries and has sold in some of the toughest markets and economies.

Voted the second best speaker out of 127 Toastmasters Clubs in MA and RI, he has spoken hundreds of times on sales, customer service, and motivation. John’s audiences have included Realtors, Entrepreneurs, Business Owners, Bankers, Insurance Agents, Mortgage Brokers, and Corporate Salespeople, among others.

Prior to starting Complete Selling Inc., John sold bank equipment for Diebold, Inc. where he became the top salesperson in New England during his first year. John also spoke about his sales success at both semi-annual and annual sales meetings.

Prior to Diebold, John worked for Micro Arc Welding Company where he took a three year-old, non-profitable branch of the business, which was only in two States at the time, and made it profitable within four months. He expanded the business to 48 States and five continents within two years and through expansion of the one branch, doubled total company revenues.

John started his sales career as a stock broker at age of 21, and one month later the stock market fell 22% in one day. John thrived in this tough market and went on to become the youngest branch manager for a national brokerage firm. While still managing his own accounts, he brought the branch from a ranking of 46th out of 52 to 11th. He was also among the top 1% of salespeople nationally.

As a number one sales rep in three industries, John has sold products, services, tangibles, and intangibles locally, nationally, and internationally. His vast know-how is in both face-to-face and telemarketing sales. His market experience spans both business-to-business and individual consumers. John has sold both established and completely new, first-time-ever products and services for companies both large and small. And he has excelled in all those environments.

John authored the gold-medal winning Sales Encyclopedia which is the largest, most comprehensive “how-to” book on sales and selling.