Q. How can I get the people in other departments at my company to do their jobs so I don't have to micromanage everything?A. This seems to be a growing concern among salespeople these days as companies try to do more with less.
Here are some things you can do:
1) Build strong relationships with the people you work with. Treat this as if you are trying to build a relationship with a new friend or customer. What are their interests? What about family? Your objective is to be a true friend to the people that you work with in other departments. If people like you, respect you, and have a good relationship with you, they will tend to do good work on your projects.
2) Recognize and reward these people. Give plenty of praise and make sure the person's boss and other upper-level people are aware of the praise. For example, you might send an e-mail about a job well done to the person's boss and copy several other people, including the person being praised. Also, give gifts (cash is the best).
3) Communicate clearly and hold people responsible. Clearly communicating objectives and expectations is extremely important. If people know what is expected of them and know they will be held accountable, they will tend to get it right more often than not. Go to them directly if something is missed. If you must, go to thier boss, but you want to do this only as a last resort because this will alienate you quickly from your coworker.
4) Treat people right. Be professional and give people the benefit of the doubt.
5) Hire someone to micromanage projects for you. If you still find you need to micromanage, it might be in your best interest to delegate this by hiring someone dependable to do it for you.
Your overall objective is to build respect and loyalty. If you treat people right, have great relationships with them, and recognize and reward them, most people will bend over backwards and go above and beyond for you.
